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Здружение за животна средина ЕКОХАБ Скопје

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Help centre

Practical guides for Chisto.mk on the web and in the app: pollution sites, reporting, cleanup events, safety, offline use, your account, and troubleshooting.

19 guides · same terms as in the app

Start here

New to Chisto.mk? Pick a path below or search. Wording matches the app.

Set up Chisto.mk
Report a pollution site
Join a cleanup event

What do you want to do?

Report pollutionPhotos, pin placement, and what happens after you submit.
Join a cleanupFind events, RSVP, check in, and use event chat.
Organize a cleanupPlan, publish, and run an event for volunteers.

Browse by topic

Getting started
Map and sites
Reporting
Cleanups
Your account

Search help

Search tips

Try everyday words: report, draft, QR, heatmap, OTP, points, notification.
If nothing matches, browse the topic cards by category.
Long guides have a table of contents at the top of the article.

Getting started

Set up Chisto.mk
Install the app from the App Store or Google Play, sign in, pass the Macedonia location gate, and finish the coach tour.
3 min read
Sign in and verification
Sign in with phone and password, complete SMS OTP verification, and recover access when codes stop arriving.
2 min read
App permissions
Allow camera, photos, location, notifications, and motion access so reporting, map pins, and event check-in work reliably.
2 min read
Offline and slow networks
Save report drafts locally, queue uploads on weak signal, and avoid duplicate submissions while pending.
2 min read
Troubleshooting
Fix sign-in, SMS codes, map location, camera uploads, and know when to update or contact support.
2 min read
Partnerships for organisations
How municipalities, NGOs, schools, and journalists can use Chisto.mk map data and events responsibly.
2 min read

Map and sites

Home feed and sites
Browse the Home feed, use feed filters, open site cards, and start Take action flows from a pollution site.
2 min read
Use the Map tab
Navigate pins, toggle the heatmap, open site sheets, and decide when to file a new report.
2 min read
Verify sites in the field
Plan a safe visit, compare the pin to what you see, and file a new report when evidence clearly changed.
2 min read

Reporting

Report a pollution site
Use the Report FAB and complete Evidence, Details, Location, and Review to submit a report that moderators can verify.
2 min read
Report statuses and drafts
Understand Under review, Approved, and Declined labels, and resume saved drafts from Reports or the Report FAB.
2 min read

Cleanups

Join a cleanup event
Browse eco actions on the Events tab, RSVP with Join eco-action, and prepare for QR check-in on the day.
2 min read
Event check-in and chat
Scan the organiser QR at arrival, confirm attendance, and use event chat for venue updates.
2 min read
Host a cleanup event
Pass the organizer quiz, publish an eco action, run QR check-in, and moderate event chat on the day.
2 min read

Your account

Your profile and settings
Edit your avatar, language, home location, notification prefs, and account controls from your profile.
2 min read
Points, rankings, and credits
Earn points for approved reports and events, climb weekly rankings, and manage report credits.
2 min read
Your account and data
Protect your login, understand what we store, and use the right pages for privacy and data requests.
2 min read
Notifications
Manage the inbox, eight notification groups, snooze controls, and OS push settings together.
2 min read
Trust, safety, and moderation
Why moderation exists, how to contribute respectfully, block users, and where binding legal text lives.
2 min read

Help centre | Chisto.mk